The Frasers opened Care to Stay Home in Spokane in 2008. They provide a stable, loving service to assist the elderly with a wide range of non-medical services that are necessary to stay safely in their home.
Both Rob and Jayne are highly capable. With a wealth of experience and an innate gift of visualizing like-minded care, they meet with families and/or clients to ascertain an individual plan of care that will work best in each unique situation. This initial meeting is critical in assessing the needs of the family and assigning the right caregiver thereby minimizing the need for any changes. Matching the right caregiver to the client is crucial to establishing a relationship that begins the continuity of care that is very important throughout the outcome. The Fraser’s important gift of foresight brings comfort and trust to each family served.
Before opening Care to Stay Home, Rob and Jayne thoroughly researched the industry. They added key elements to their care program that others do not offer. Very often, at other agencies, they found clients as well as caregivers treated as numbers with an assembly line attitude toward their care. The most important focus for the Fraser’s is that clients and families get the personal care they deserve. They also have specific expertise that makes them a dynamic team that blends knowledge, experience, and compassion. Both Rob and Jayne have empathy and love for people giving them the ability to go into a situation, assess the needs, and put forth a working plan of action for in-home care.
Rob has been in long-term health care since 1994 and was drawn toward personal care because of the opportunity to assist the ill and aged in a one-to-one capacity. He is a trained EMT and has a bachelor’s degree in Health Care Administration and an MBA in Health Care. He is also a licensed nursing home administrator. Prior to Care to Stay Home, he was an administrator to skilled nursing facilities and senior communities.
Jayne has a degree in sociology from BYU with an additional focus on accounting. Studying society and understanding people’s motivation fuels her love and fascination of people. Jayne always wanted to be a mom and her passion, along with her family, is serving people.
Jayne is equipped to handle any of life’s crises with dedication and commitment. She is both sensitive and strong which comes in handy when she has to keep it together in a crisis. Her sensitivity and strength is a great benefit for Care to Stay Home clients. Her plans include possibly pursuing her master’s degree in social work and counseling.
Serving a mission in Washington DC for his church after graduating from high school shaped Rob’s life. This experience taught him to serve people and changed the direction of his life. He believes that serving others takes your mind off yourself and that the focus and foundation of his life, and now his Care to Stay Home business, is service to others.
Rob is a high achiever, unafraid of taking chances. He loves rafting, skiing, mountain biking, and sports, and involves his family in his many activities. Rob loves being a dad and he earned a prestigious Eagle Scout honor. Family is vital to him and Jayne. Jayne is dedicated to her children and plans to take a large and active role in the lives of future grandchildren. One day, when her children are settled and on their own, Jayne looks forward to traveling. She loves to read historical fiction.
My name is Gonzalo Paz. I am the Human Resources Manager at Care To Stay Home. I specialize in engagement, compliance, and retention of qualified Caregivers for our clients in the Spokane area. One of my main responsibilities is to ensure that our employees have the resources and training necessary to succeed in their positions. My previous professional experiences include working with children with Autism to improve their ability to adapt to the "typical" world and working closely with geriatric social workers to perform assessments and improve the quality of life of our elderly clients. It is a combination of life and work experiences that helped me develop a passion for helping others.
It also led me to serve two years as a volunteer representative for my church where I developed compassion for different life-styles, leadership skills and the ability to share with others what I am passionate about. I completed my Bachelors Degree of Science in Psychology in 2016 as evidence that my calling in life is to support others. I am a member of the Society for Human Resource Management (SHRM) completing my Certified Professional license (SHRM-CP). My current role as the Human Resources Manager at Care To Stay Home has provided me with the perfect balance to indirectly assist the elderly by supporting our employees.
I enjoy spending time with my wonderful two children. I am also very involved in soccer by playing, watching different leagues around the world, refereeing and even coaching. My short-term goals at Care To Stay Home is to expand my education in HR by completing national certifications, increase the quality of caregivers in the company and provide them with an excellent level of support and service that will allow the company to grow.
My name is Carol Carter. I am excited to be a part of the Care to Stay Home team as the Executive Director. I have a Bachelor in Business Management from Lewis Clark State College. I grew up in Lewiston, Idaho and have lived in Spokane for almost 30 years. During this time, I have co-owned construction and cellphone companies which have given me the experience in all of the various aspects of owning and operating a business. In addition, I have spent 17 years overseeing the day to day operations and marketing of CenterPlace Regional Event Center.
I’ve been married to my husband for 25 years and we have three grown children and three grandchildren. Now that my children are grown, I would like to follow my passion of helping people. My passion for working with the elderly derives from assisting in the care of two parents that have different stages of dementia and a third with limited mobility. I am honored to be a part of a group that enables elderly to maintain integrity. I have a strong desire to assist with the growth of this organization to help more people. I enjoy traveling, learning foreign languages, and spending time with my grandchildren. I also enjoy cooking and consider myself a foodie. When I’m not in the kitchen, I can be found hanging out by the pool with family and friends.
I am excited to be a part of Care to Stay Home as a Care Manager! I have 30 years of Social Work experience ranging from working in an acute care hospital, foster care case manager/licensor and foster care recruitment coordinator. While attending college, I worked as a certified nursing assistant for four years and have also worked private duty in-home care for a couple of years. My husband and I have been married for over 30 years and we have 2 children.
I am the Scheduling Manager. I started my journey to Spokane in Southern Oregon where I was born. I grew up in Oregon and attended University of Oregon in Eugene. I moved to SE Colorado where my husband and I raised our 2 children. I relocated to Spokane this last year from LV Nevada. I love being back in the NW and closer to family. Most of my work experience has been in the healthcare industry. My hobbies outside of work are hiking, skiing, tennis and swimming. I feel very fortunate to be working at CTSH with such a wonderful group of people!
Hello! My name is Curtis Pollen and I'm the Talent Acquisition Manager for Care to Stay Home. I have a passion for finding and hiring the best caregivers who display the care/compassion, trust, service orientation and honesty to work with our senior clients and who will represent our organization in the most positive manner. My experience includes 10 years serving our country in the US Navy as an Organizational Effectiveness/Equal Opportunity Programs Specialist, over 20 years of leadership/management experience in both the private sector and state government and 14 years of Talent Acquisition Management with a large national non-profit health organization. We recently relocated from the east coast to the beautiful Pacific NW and absolutely love it out here. I look forward to helping those interested in becoming a caregiver in the Spokane/Coeur D'Alene area along their journey from application to hire and throughout their career growth with this great organization. I hope you will reach out to explore the amazing opportunities available to you with Care to Stay Home.
I'm the Billing and Payroll Specialist for CTSH. I've been in the Healthcare Industry for over 28 years, Clinical and Long Term Care. I'm a Licensed Level A Pharmacy Technician, Reimbursement Billing Specialist, Payroll Coordinator and a jack of all trades while hoping to master at least one. In my free time, I enjoy time with my grandchildren. Random/Fun Facts about myself... I love Bingo and Karaoke, not necessarily in that order and not often. My long term goals are to pursue a Healthcare Management degree and of course continue to work and grow with CTSH.