21 Mar Care to Stay Home of Spokane Receives 2019 Best of Home Care® – Provider of Choice Award
We are excited to announce that Care to Stay Home of Spokane has received the 2019 Best of Home Care® – Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care.
Care to Stay Home of Spokane continues to be ranked among a select few home care providers across the country who have proven their ability to provide outstanding care. This award marks the 4th year in a row that Care to Stay Home has been named a Provider of Choice.
“We want to congratulate Care to Stay Home of Spokane on receiving the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Care to Stay Home’s dedication to quality professionalism and expertise in home care.”
Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.
“We are honored to receive this recognition for four years in a row,” says Rob Fraser, owner of Care to Stay Home of Spokane. “When we opened Care to Stay Home of Spokane in 2008, our most important focus was to give clients and their families the personal care they deserve. This award confirms our success in blending knowledge, experience and compassion with the finest, most trusted caregivers. This is what makes Care to Stay Home stand out from all the rest!”
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen. “We are happy to recognize Care to Stay Home of Spokane as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
What does it mean to be a 2019 Best of Home Care® Provider of Choice?
Providers of Choice have a proven track record of delivering outstanding care as rated by theirclients in third-party satisfaction interviews.
The criteria includes:
• Be a Home Care Pulse Certified – Trusted Provider for at least six consecutive months.
• Have a minimum of 10% of clients interviewed monthly or qualifying package.
• Achieve the top 50th percentile in two or more client satisfaction categories, as outlined by HOME CARE PULSE, LLC, for the region.
About Care to Stay Home of Spokane
Care to Stay Home is Spokane’s premier non-medical, in-home care organization. We provide non-medical, in-home care services to seniors who Care to Stay Home but need assistance with their personal activities of daily living, through our dedicated, compassionate and professional caregivers. For more information, visit spokanecaretostayhome.com and follow Care to Stay Home on Facebook and LinkedIn.
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.